Shipping and Delivery De La Terre

At De La Terre, we ensure your products reach you quickly, safely, and with environmental responsibility. Understand how shipping costs are calculated, delivery times, and how to track your order.

Track Your Order

After payment confirmation and order dispatch, you will receive a tracking code via email. With it, you can follow all delivery stages through our official portal:

Shipping Cost Calculation

The shipping cost is automatically calculated during checkout. To simulate the cost and delivery time:

1. Add products to your cart.
2. Enter your ZIP code on the cart or checkout page.
3. Choose the desired shipping method from the available options.

The shipping cost considers: order weight and dimensions, distance to the address, and selected delivery method.

Delivery Times

• The delivery time begins after payment confirmation.
• The estimated delivery time displayed at checkout already includes internal processing time.
• Deliveries are made Monday to Friday, during business hours.
• Up to 3 delivery attempts may occur before the package is returned to the logistics center.

Need Help?

Our team is ready to assist you with any questions about shipping, delivery, or tracking.

Still have questions? Contact us at ola@delaterre.com.br or by phone (11) 2093-0180.