Shipping & Delivery De La Terre

At De La Terre, we ensure that your products reach you with speed, safety, and environmental responsibility. Learn how shipping costs are calculated, delivery timelines, and how to track your order.

Track Your Order

After payment confirmation and order dispatch, you will receive a tracking code by email. With it, you can follow every step of the delivery through our official tracking portal:

Shipping Cost Calculation

Shipping costs are calculated automatically during checkout. To simulate the cost and delivery time:

1. Add products to your cart.
2. Enter your ZIP Code on the cart or checkout page.
3. Select the desired shipping method from the available options.

The shipping cost takes into account: order weight and dimensions, delivery distance, and selected shipping method.

Delivery Timeframes

• The delivery timeframe begins after payment confirmation.
• The estimated delivery time shown at checkout already includes internal processing time.
• Deliveries are made Monday through Friday during business hours.
• Up to three delivery attempts may be made before the package is returned to the logistics center.

Need Help?

Our team is ready to assist you with any questions regarding shipping, delivery, or order tracking.

Still have questions? Contact us at ola@delaterre.com.br or by phone at +55 (11) 2093-0180.