Privacy Policy

Privacy Policy | De La Terre

At De La Terre Natural Cosmetics, protecting your personal data is part of our commitment to ethics, transparency, and responsibility. This Policy explains how we collect, use, store, and protect your information, in full compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018).


1. Who We Are

De La Terre Cosméticos Naturais Ltda is the controller of personal data processed on this website.

  • Company Name: De La Terre Cosméticos Naturais Ltda
  • CNPJ: 41.938.864/0001-36
  • Contact: ola@delaterre.com.br | (11) 2093-0180

2. What Data We Collect

2.1 Data Provided by the User

  • Full name
  • CPF (Individual Taxpayer Registry number)
  • Email
  • Phone
  • Delivery address
  • Payment data (tokenized)

2.2 Browsing Data

  • IP address
  • Browser and device type
  • Pages visited
  • Browsing time
  • Products viewed

3. Purpose of Processing

  • Order processing
  • Product delivery
  • Customer service
  • Sending communications (with consent)
  • Fraud prevention
  • Compliance with legal obligations

We process your data based on the following legal hypotheses provided in the LGPD:

  • Consent
  • Contract Performance
  • Legal Obligation
  • Legitimate Interest

5. Data Sharing

Your data may be shared with logistics partners, payment gateways, and technology providers, always under contracts that ensure compliance with the LGPD.

6. Information Security

  • SSL encryption
  • Restricted access for authorized employees
  • Secure storage on protected servers

7. Data Subject Rights

You can exercise your rights provided for in the LGPD, including:

  • Access to data
  • Correction
  • Deletion
  • Portability
  • Withdrawal of consent

To exercise your rights, please send an email to ola@delaterre.com.br.

8. Cookies

We use essential, analytical, and marketing cookies to improve your experience. You can manage your preferences directly in your browser.

9. Changes to this Policy

This Policy may be updated periodically. We recommend reviewing it regularly.


Still have questions? Contact us via Contact or by clicking the WhatsApp button.