Privacy Policy

Privacy Policy | De La Terre

At De La Terre Natural Cosmetics, protecting your personal data is part of our commitment to ethics, transparency, and responsibility. This Policy explains how we collect, use, store, and protect your information, in full compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018).

1. Who We Are

De La Terre Cosméticos Naturais Ltda is the controller of personal data processed on this website.

Company Name: De La Terre Cosméticos Naturais Ltda
CNPJ: 41.938.864/0001-36
Contact: ola@delaterre.com.br | (11) 2093-0180

2. What Data We Collect

2.1 Data Provided by the User

Full name
CPF (Individual Taxpayer Registry number)
Email
Phone
Delivery address
Payment data (tokenized)

2.2 Browsing Data

IP address
Browser and device type
Pages visited
Browsing time
Products viewed

3. Purpose of Processing

Order processing
Product delivery
Customer service
Sending communications (with consent)
Fraud prevention
Compliance with legal obligations

4. Legal Basis (LGPD)

We process your data based on the following legal hypotheses provided in the LGPD:

Consent
Contract Performance
Legal Obligation
Legitimate Interest

5. Data Sharing

Your data may be shared with logistics partners, payment gateways, and technology providers, always under contracts that ensure compliance with the LGPD.

6. Information Security

SSL encryption
Restricted access for authorized employees
Secure storage on protected servers

7. Data Subject Rights

You can exercise your rights provided for in the LGPD, including:

Access to data
Correction
Deletion
Portability
Withdrawal of consent

To exercise your rights, please send an email to ola@delaterre.com.br.

8. Cookies

We use essential, analytical, and marketing cookies to improve your experience. You can manage your preferences directly in your browser.

9. Changes to this Policy

This Policy may be updated periodically. We recommend reviewing it regularly.

Still have questions? Contact us via Contact or by clicking the WhatsApp button.