The Power of NanoBioTech Active Formula

Unravel the alchemy of nature and science for your skin. Our NanoBioTech formulas , with active ingredients like plant-based PDRN and exosomes , are vegan and cruelty-free and combine the ancient wisdom of the forest with the precision of nanotechnology. This ensures maximum absorption and effectiveness, delivering visible results and a treatment that respects your body and the planet, from start to finish . It's beauty that regenerates and inspires.

Ancient Science on the Skin

Here, nature's ancestry is refined through science and technology . Our cutting-edge nanotechnology encapsulates natural active ingredients—such as plant-derived PDRN and exosomes —in tiny particles, optimizing their penetration and deep action on the skin. It's nature's intelligence enhanced by NanoBioTech , for transcendent beauty, offering proven efficacy and purity.

Commitment to Good, from Start to Finish

Our care extends from beginning to end . From the conscious extraction of raw materials from the forest , without harming its ecosystem, to ensuring that our products and packaging have a positive impact on the planet. That's why we don't use plastic in our packaging and prioritize the complete biodegradability of everything we create. It's beauty in complete harmony with life, a virtuous cycle that begins with the ancestry of nature.

Terms and Conditions of Use

Terms and Conditions of Use | De La Terre Natural Cosmetics

These Terms and Conditions of Use (“Terms”) govern access to and use of the website https://www.delaterre.com.br , its mobile applications, and other related platforms (“Website”), all operated by De La Terre Cosméticos Naturais Ltda . By browsing, registering, or purchasing products on our Website, you expressly and fully agree to these Terms.

We recommend reading this document carefully. If you have any questions, our team is available through the contact channels listed at the end.

Summary

  1. 1. Company Identification
  2. 2. Acceptance of Terms
  3. 3. Changes to the Terms
  4. 4. Registration and User Account
  5. 5. Updating Contact Information
  6. 6. Privacy and Cookies Policy (LGPD)
  7. 7. Use of the Site and Services
  8. 8. Purchasing Process, Pricing and Inventory
  9. 9. Return, Exchange and Cancellation
  10. 10. Intellectual Property
  11. 11. Limitation of Liability and Indemnification
  12. 12. Force Majeure
  13. 13. External Links
  14. 14. General Provisions
  15. 15. Applicable Law and Jurisdiction
  16. 16. Contact

1. Company Identification

  • Business Name: De La Terre Natural Cosmetics Ltda.
  • CNPJ: 41.938.864/0001-36
  • State Registration: 131.188.155.116
  • Address: Serra de Braganca Street, 558 – Zip Code 03318-000 – Vila Gomes Cardim – São Paulo/SP
  • Telephone: (11) 2093-0180
  • Email: ola@delaterre.com.br

2. Acceptance of Terms

By accessing, browsing, registering for, or purchasing any product on our Website, you acknowledge that you have read, understood, and fully accept these Terms and Conditions of Use. If you do not agree with any point or condition set forth herein, please do not continue using the De La Terre Website.

3. Changes to the Terms

De La Terre Cosméticos Naturais Ltda. reserves the right to review and modify this document at any time without prior notice. The new version of these Terms will come into effect as soon as it is published on the Website. Continued use of our services after the publication of any changes will imply tacit and full acceptance of the new and updated terms. We recommend that you review this document periodically.

4. Registration and User Account

  • To make purchases or access certain features of the Site, you may be asked to create an account, providing accurate, true and updated data.
  • Registration on the Site is restricted to individuals aged 18 (eighteen) or over or emancipated.
  • You are solely responsible for the safekeeping, confidentiality, and use of your password. De La Terre is not responsible for any action or omission resulting from the misuse of your account by third parties.
  • You must immediately notify De La Terre of any unauthorized use of your account or breach of security.
  • De La Terre reserves the right to suspend or terminate the accounts of users who provide false, inaccurate, or incomplete information, or who violate these Terms.

5. Updating Contact Information

It is your sole responsibility to keep your contact information (email, telephone number, address) updated in your profile on the Website. Failure to do so will result in all communications, notifications, and deliveries sent to the original registered information being considered valid and effective, exempting De La Terre from any liability arising from failure to update the information.

6. Privacy and Cookies Policy (LGPD)

Protecting your personal data is paramount to De La Terre. All personal data collected during your browsing and purchases is treated in accordance with our Privacy Policy , which fully complies with the General Data Protection Law (LGPD - Law No. 13,709/2018). We also use cookies and similar technologies to improve your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences directly through your browser settings or in our Privacy Policy .

7. Use of the Site and Services

  • It is prohibited to copy, reproduce, distribute, modify, adapt or publicly display any content on the Site (texts, images, videos, etc.) without the prior and express authorization of De La Terre.
  • Reverse engineering, decompilation, decompilation or any attempt to obtain the source code of the Site or our systems is strictly prohibited.
  • You agree not to use the Site for illegal or unauthorized purposes, including, but not limited to: sending spam, viruses, malware, denial of service attacks, improperly collecting information from other users, or any activity that undermines the integrity or performance of the Site.
  • Any unlawful use or use that violates these Terms will result in the immediate blocking of the user's access and their civil and criminal liability, in accordance with applicable legislation.

8. Purchasing Process, Pricing and Inventory

  • Product prices and terms of sale are those published at the time of order completion. De La Terre reserves the right to change prices at any time without prior notice.
  • De La Terre makes every effort to ensure the accuracy of information and prices. However, typing errors or system errors may occur. In the event of a discrepancy between the advertised price and the actual price of the product, the price in the shopping cart will prevail.
  • In the event of a notable pricing error, De La Terre may cancel the order, refunding the amount paid to the customer.
  • Product availability is subject to inventory. If a product is unavailable after purchase, you will be notified and can choose to wait for the product to be restocked, exchange it for another available product of equivalent value, or cancel the order for a full refund.

9. Return, Exchange and Cancellation

In accordance with the Consumer Protection Code, you may exercise your right to cancel your purchase within 7 (seven) calendar days of receiving the product, without penalty. For detailed information on the procedures, deadlines, conditions, and costs involved in returns, exchanges, cancellations, or defective products, please see our full Warranty, Exchanges, and Returns Policy .

10. Intellectual Property

All intellectual property rights related to the Website and its contents (including, but not limited to: texts, images, videos, layout, design, trademarks, logos, patents, industrial designs and trade secrets) are the exclusive property of De La Terre Cosméticos Naturais Ltda. Any unauthorized use, reproduction, distribution, modification, adaptation or public display will subject the offender to applicable civil and criminal legal sanctions.

11. Limitation of Liability and Indemnification

Under no circumstances will De La Terre be liable for any indirect, incidental, special, punitive, consequential damages, or lost profits, data loss, service interruptions, reputational damages, or any other losses arising from the use of or inability to use the Site or its products, even if advised of the possibility of such damages. You agree to indemnify and hold De La Terre harmless from all claims, losses, damages, costs, and expenses (including attorneys' fees) arising from your violation of these Terms or the rights of a third party.

12. Force Majeure

Neither party shall be liable for any delay or failure to perform its contractual obligations resulting from unforeseeable circumstances or force majeure. Such events include, but are not limited to: strikes, pandemics, transportation disruptions, natural disasters, government actions, internet infrastructure failures, cyberattacks, or any other unforeseeable events beyond the control of the parties.

13. External Links

The Website may contain links to third-party websites. These links are provided for your convenience only. De La Terre has no control over the content, privacy policies, or security practices of these external websites and is not responsible for them. The inclusion of any link does not imply endorsement or association with their operators. We advise you to review the terms of use and privacy policies of any third-party website before interacting with them.

14. General Provisions

  • Assignment: You may not assign, transfer, or sublicense your rights and obligations under these Terms without the prior written approval of De La Terre.
  • Forbearance: Failure to exercise or delay in exercising any right provided for in these Terms will not be construed as a waiver of such right.
  • Partial Invalidity: If any provision of these Terms is held to be invalid or unenforceable, such provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.
  • Entirety: These Terms, together with the Privacy Policy and any other policies or legal notices published on the Site, constitute the entire agreement between you and De La Terre.

15. Applicable Law and Jurisdiction

These Terms and Conditions of Use are governed by and construed exclusively under the laws of the Federative Republic of Brazil. The jurisdiction of the District of São Paulo/SP is hereby elected to resolve any disputes arising from these Terms, with express waiver of any other jurisdiction, however privileged it may be.

16. Contact

For any questions, complaints, suggestions or requests for authorization to use content, please contact us via email ola@delaterre.com.br or by phone (11) 2093-0180 .